CPW Hot Cats Culture
We want raving fans and not just satisfied customers.
The success of CPW has been built on its culture.
CPW encourages a loyal workforce that is hard working, reliable, honest, experienced and well qualified.
Being able to employ such a great workforce, CPW highly values good workers and looks after them to ensure they become raving fans of CPW and not just a satisfied workforce.
Ways in which we look after our employees:
- Strive to ensure that all workers individual needs are met
- Ongoing support
- Individual attention and understanding with fairness and compassion
- Friendly atmosphere
- Supply uniforms and laundry
- Safety Shoes
- Training to EHO standard and ensure you gain your Basic Food Hygiene Certificate
- On going support through CPW's office staff. Each member has a minimum of 15 years experience in catering, ensuring we understand problems that you may encounter
- We strive to ensure we get it right and apologise when wrong
- We strive to protect temps and encourage fairness from the clients.
Clients are valued and business is never taken for granted:
- We strive to have raving fans and not just satisfied customers, through constantly getting it right and being totally honest at all times
- We aim to make each and every client know that they are valuable and that we appreciate their business
- We build a rapport that is strong and call regularly, not only for business but also for friendship
- We strive to provide our clients with what they have requested and supply this as quickly as possible
- We marry our triangle as best we can with the information given from both parties (client/temp's needs)
- If problems arise we aim to deal with them efficiently and effectively to ensure the problem is resolved in the minimum time scale possible. Non-conformance is recorded to ensure procedures are put in place to reduce the risk of the same problem occurring again.
CPW strives for excellence, fairness and commitment! |
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